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Strategic Account Manager in Government and Education - Spectrum

Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights
The Strategic Account Manager for Government and Education is responsible for managing dedicated market accounts. In this field-based position you will focus on the protection and growth of existing revenues through proactively managing client relationships.
What you will do
  • Serve as client advocate within their fast-growing business
  • Develop client-centric solutions highlighting product benefits
  • Facilitate face-to-face meetings to pursue renewal opportunities
  • Deliver proposals to promote new revenue
  • Consistently achieve or exceed sales and revenue quotas
  • Maintain client database
  • Establish data control procedures and work with regulatory agencies as needed
  • Collaborate with others to resolve issues and enhance the client's experience
  • Attend training to remain current on pricing, order entry and commission reports
  • Assist with account collections when necessary
  • Carry out other duties as needed
Required keys for success
  • Five or more years of experience with strategic sales or account management
  • Three or more years of experience in state/local government and/or education
  • Proven sales record, meeting $2,500 monthly quota
  • Skills to quickly conduct cost analysis and provide recommendations
  • Ability to identify and cultivate market opportunities
  • Aptitude to participate as a collaborative team member
  • Ability to multitask and manage change
  • Familiarity with Salesforce, ICOMS/CSG or other billing systems
  • Extensive knowledge of Microsoft Office, including Visio
  • Effective communication skills
How you will stand out from the crowd
  • Three or more years of industry experience in business-to-business sales, including prospecting calls and premises-based sales
  • Familiarity with the product suite: data, voice and video- or cloud solutions
  • Motivation from commission-based model
  • Deadline-driven nature in a dynamic, fast-paced environment
  • Confidence in communicating technical information to high-level clients
  • Positive attitude with strong presentation skills
  • Coachable disposition, with entrepreneurial spirit and ability to work independently
Your education
  • High school diploma or equivalent (required)
  • Bachelor's degree in business-related field (preferred)
What you can expect
  • Office environment
  • Field work, including client meetings and site visits
  • Frequent travel (30 percent) in personal vehicle

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